Privacy Policy

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: If you become a customer, or agree to join our mailing list, we may send you emails about our website, new products and other updates. You can opt out at any time from this service.

SECTION 2 – DISCLOSURE

Diamonds n Gold take your privacy seriously and respect the privacy of any information you provide on this website. Diamonds n Gold will not rent, sell, share or give personal information about you to other people. However, We may release your data if this is required by a legal process or to establish or exercise our legal rights or if you violate our terms of Service. If Diamonds n Gold discovers fraudulent use of any credit card and/or personal information, that  information, that has been supplied, may/will be supplied to New Zealand Police and may/will be used in any consequent fraud investigation.

SECTION 3 – PAYMENT

Payment:

All product supplied by Diamonds n Gold remains the exclusive property of Diamonds n Gold until full payment as charged by Diamonds n Gold has been received.

All payments for goods supplied by our website are processed securely by our payment gateway provider Payment Express via their hosted payment solution. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your credit card data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your card information is deleted.

Our payment gateway (ASB PayStation) adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.

PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Links: 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – COOKIES

The data we collect from cookies is used in the aggregate to give us demographic information about the entire audience in order to improve our website’s service.

We also use cookies to identify you anonymously in our database and to track the pages you visit on our website. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read personal data off your hard disk or read cookie files created by other sites.

SECTION 7 – UPDATING AND ACCESSING YOUR PERSONAL INFORMATION

You may correct your information or select the option not to receive additional mailings by using the link supplied on the bottom of any email you receive. If you have questions we can be reached by using the contact form.

Accessing your information: 

You have the right to access any personal information that we hold about you in accordance with the privacy policy and to request us to correct this information if it is incorrect. Any information we hold will be stored at Diamonds n Gold, 8 Couldry Street, Eden Terrace, Auckland. If you wish to view your information we hold please use the contact form.

SECTION 8 – CHANGES TO OUR PRIVACY POLICY

We reserve the right to update or change the privacy policy at our discretion. We will notify any amendments to the privacy policy through displaying the “last updated” notice at the bottom of this page. We recommend you check the privacy policy from time to time to see if the policy has changed our not.